0800REPOSEBAY info@reposebayhr.com

Ola

IT/E-Commerce - County Manager
₦900,000/month

Work Experience

IT/E-Commerce/Sales - Country Manager
PSC SOLAR UK December 2023 - Present Web Development (WordPress, E-commerce, ) ▪ Develop Mobile Apps(Iphone, Ipad, Android etc) ▪ Web designing (PSD,LOGOS,Banners,Images,Graphic and CMS options) ▪ E-Commerce Development (osCommerce, Magento,Open Cart, Zen Cart etc ▪ Set up and monitor Ecommerce sales platforms ▪ Advertising Graphics design ▪ Develop dealers and Distributors ▪ Digital marketing (SEO,SMO,PPC,SMM etc) ▪ Monitor and promote PSC SOLAR UK in all relevant internet advertising and social media sites ▪ Planning and preparing Sales presentations ▪ Represent PSC SOLAR UK at Sales Exhibitions all over Nigeria ▪ Communicating new product developments to prospective new clients and old customers ▪ Overseeing the development of marketing literature and advertising ▪ Develop and manage independent sales distributors all over Nigeria ▪ Manage the sales activities at all PSC SOLAR OWNED offices in Nigeria ▪ Target housing estates, churches, mosques, hospitals, office buildings, schools etc to create new sales opportunities. ▪ Aggressively use social media platforms, bulk emails and bulk SMS to advertise products and increase sales ▪ Assist office manager at Ikeja, Lagos office with customer enquiries and generate quotes and sales invoices. ▪ Any creative way to increase sales
Head – Technical Support
DIGILEARN CENTRE LTD - SRA (MTN COMMUNICATIONS LIMITED) 05/2018 - 12/2020 Technical Support: Provide unlimited technical support for any queries or concerns on company websites. ▪ Domain & Web Hosting Administration: Ensure domain and web hosting are properly maintained and configured/pointed accordingly. ▪ Content: Update, add, or edit any content whether text, graphics, video, or any other media format in a timely manner as required. ▪ Ensure that website design/theme is up to date with all new trends and standards to ensure cross-browser and cross-device compatibility. ▪ Manage Hardware and Software Deployment, Deployment and Rollout, Database Management, Project Management, Supporting MTN, Airtel, Glo and 9Mobile SIMREG activities and performing other Technical functions. Managed and coordinated a team consisting 12 Engineers, 25 Field Support Officers and 1500 SIM Registration Agents. ▪ Created and developed Operations Manual for Tech Support Department and Two Service centers.
Technical Support Specialist/Engineer
MTN COMMUNICATIONS LIMITED, NIGERIA 02/2015 - 12/2018 • Customer Support - Communication with customers, Achievement of customer service and satisfaction levels, Drive faults reduction and resolution in a friendly and customer-focused manner, thus enhancing customer productivity and satisfaction, • Incident Management - Resolving faults and requests relating to hardware, software, desktop applications, operating system, office productivity and other business applications that may be in use from time to time, ensuring uninterrupted availability of end user computing environment and timely service provisioning based on the following service level requirements • Hardware and Software Deployment - Manage PC deployment, installation and configuration of PC applications, software, hardware, and peripheral devices as well as recovery of these devices from users when necessary, based on requests from IS Asset management team. Response time (telephone and/or physical) - 30 minutes from time of request escalation to second line support (Mean Time to Accept - MTTA) •Escalation of hardware related faults to hardware service provider via the IS service desk within 4 hours of response time (Mean Time to Escalate - MTTE) • Troubleshooting incidents and escalating to 3rd party hardware support • PC software and hardware configuration, installation and troubleshooting, Fault diagnosis, analysis and resolution • Proactive identification and resolution of any likely issues that may lead to downtime or impact customer productivity •Troubleshooting incidents and escalating to 3rd party hardware support
WordPress Designer/Developer
PULLOVA TECHNOLOGIES INC. (Remote) 2019 - 2020 Analyze user needs to determine technical requirements ▪ Setup and maintained a network of 42+ Wordpress websites ▪ Lead Web Development projects in technologies such as HTML5, CSS, JavaScript, PHP, & WordPress ▪ Coordinated 10+ websites transformed into SEO-friendly and conversion optimized Wordpress websites. ▪ Made edits to build out pages on company’s WordPress website and increased traffic by 15%. ▪ Increased Ecommerce WordPress Plugin downloads to over 1 million & revenue by 22% ▪ Created and launched 7 Wordpress websites in (May -April 2008) ▪ Used and edit code HTML5, CSS3, JavaScript, jQuery, PHP, MySQL, for responsive WordPress pages ▪ Web Project, Strategy, Planning and lead for all WordPress websites ▪ Web Development and implementation, Client Technical Support ▪ Ensure codes, scripts, plugins, and WordPress framework are all up to date to ensure that the website reflects properly on any browser.
System Analyst
COSCHARIS TECHNOLOGIES (COSMOS ENGINEERING UNIT) 2007 - 2010 Designs and implements information systems that optimize organizational efficiency. ▪ Develop a system that satisfies both management and end-users in the most cost-effective and efficient way possible ▪ Oversees implementation by managing programmers, coders and equipment vendors to ensure that design is properly executed in a timely manner and stays within budget and also debugs the systemand ensures that it is error-free ▪ Installation (Hardware &Software) Computer Maintenance, troubleshooting and general
IT Data Implementation Officer (Oracle E-business Suite)
FOOD CONCEPTS & ENT PLC 2012 - 2013 Data Capture and OPM documentation on Oracle with daily and monthly reports ▪ People management: Training of new and developing staff on Oracle Application Usage (Oracle Ebusiness suite) ▪ Performed hardware and software installations and provided high-level users’ and technical support Daily power up, backups and shutdown of the regional office server ▪ Performing IT related issues and resolving end user help requests ▪ Troubleshooting and Monitoring OPM challenges (Oracle) ▪ Supervision of Daily Activities on Oracle Application, Coalition and Daily report. ▪ Reporting the department's sales numbers and productivity level, Delivering customer services ▪ provided high level helpdesk and technical support to end-users in hardware/software proficiency ▪ Assembled and installed a wide array of computer systems, workstations, and peripheral hardware Did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer

Education

Lagos State Polytechnic
Higher National Diploma 2008 - 2010 Electrical/Electronics Engineering - Electronics Telecom Major
Rufus Giwa Polytechnic Owo, Ondo State
National Diploma - Compute Engineering Technology 2005 - 2007 Compute Engineering Technology

Honors & awards

Award of Excellent
2024 Best staff PSC Solar UK
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