Driver Onboarding Officer

Job Title: Driver Onboarding Officer
Location: Lagos, Nigeria
Salary: Competitive
Industry: Mobility & Transportation

Job Description:
We are looking for a Driver Onboarding Officer with experience in mobility companies such as Gokada, Moove, Bolt, or Uber to join our growing team. The ideal candidate will be responsible for recruiting, onboarding, and managing commercial drivers while ensuring compliance with company policies and industry standards.

Key Responsibilities:

• Source, recruit, and onboard qualified drivers for the platform.
• Conduct interviews, background checks, and documentation verification.
• Educate drivers on company policies, compliance requirements, and service expectations.
• Manage the end-to-end onboarding process, ensuring a seamless experience.
• Work closely with the Driver Management team to ensure driver engagement and retention.
• Monitor driver performance and resolve any onboarding-related issues.
• Maintain an organized database of all onboarded drivers.
• Develop strategies to improve driver onboarding efficiency and reduce churn.

Job Requirement:

• 2+ years of experience in driver recruitment or onboarding at a mobility company (e.g., Gokada, Moove, Uber, Bolt, or a similar platform).
• Strong understanding of driver requirements, licensing, and compliance regulations.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and CRM tools is a plus.
• Problem-solving mindset with a focus on operational efficiency.

Why Join Us?

• Competitive salary
• Opportunity to work with a fast-growing mobility company
• Career growth and development opportunities
• A dynamic and innovative work environment