General Manager

Position: General Manager

Industry: Hospitality/ Bar

Location: Lokoja

Salary: N150,000

About the Role
We are seeking an experienced and energetic Bar Manager to oversee the operations of our bar. The ideal candidate will have a passion for hospitality, strong leadership skills, and a keen eye for detail. This role involves managing staff, ensuring excellent customer service, maintaining inventory, and driving profitability while upholding the highest standards of quality and ambiance.

Key Responsibilities

• Staff Management:
  • Manage bar staff to deliver exceptional service.
  • Schedule shifts and ensure adequate staffing levels during peak hours.
  • Foster a positive team environment and address staff concerns promptly.
• Customer Service:
  • Ensure customers receive outstanding service and resolve complaints efficiently.
  • Monitor the bar's ambiance to create a welcoming and enjoyable atmosphere.
  • Build and maintain relationships with regular patrons.
• Inventory and Stock Management:
  • Manage inventory levels and order supplies to avoid shortages or overstocking.
  • Conduct regular stock checks and monitor usage to minimize wastage.
  • Collaborate with suppliers to source high-quality beverages and negotiate favorable terms.
• Operations and Compliance:
  • Oversee the day-to-day bar operations, ensuring cleanliness and adherence to health and safety regulations.
  • Maintain and update standard operating procedures for efficient service.
  • Ensure all licenses and permits are up-to-date and compliant with local laws.
• Financial Management:
  • Monitor sales, set targets, and analyze performance to maximize profitability.
  • Develop and implement strategies to increase revenue, including promotions and special events.
  • Prepare budgets, financial reports, and expense forecasts.
• Event Coordination:
  • Plan and execute bar promotions, theme nights, and special events to attract customers.
  • Work closely with marketing teams to advertise events and new offerings.

Job Requirement:

• Proven experience as a Bar Manager or in a similar role in the hospitality industry.
• In-depth knowledge of bar operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in inventory management and point-of-sale (POS) systems.
• Ability to work in a fast-paced environment and adapt to changing demands.
• A degree or diploma in Hospitality Management, Business Administration, or a related field.