Job Title: Fashion Store Manager

Salary: N200,000

Location: Lekki phase 1, Lagos

Overview:

We are seeking an experienced and customer-focused individual to lead our team as the Store Manager for our fashion store. The ideal candidate will have a passion for fashion, exceptional leadership skills, and a proven track record in retail management. As the Store Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and ensuring an exceptional shopping experience for our customers.

Responsibilities:

Leadership and Team Management:

Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver excellent customer service.

Provide ongoing coaching, training, and development opportunities to enhance team performance and productivity.

Foster a positive work environment and cultivate a culture of teamwork, collaboration, and professionalism.

Sales and Revenue Generation:

Develop and implement sales strategies to drive revenue growth and meet or exceed sales targets.

Monitor sales performance, analyze sales data, and identify opportunities for improvement.

Lead by example and actively engage with customers to drive sales and promote brand loyalty.

Customer Experience and Satisfaction:

Ensure that all customers receive a personalized and memorable shopping experience.

Address customer inquiries, concerns, and complaints in a timely and professional manner.

Implement initiatives to enhance customer satisfaction and loyalty, such as loyalty programs and special promotions.

Visual Merchandising and Store Presentation:

Maintain a visually appealing and well-organized store environment that showcases our products effectively.

Oversee the implementation of visual merchandising guidelines and seasonal displays to attract customers and drive sales.

Inventory Management and Control:

Manage inventory levels, conduct regular stock counts, and ensure accurate inventory records.

Monitor product trends and demand patterns to optimize stock levels and minimize stockouts and overstock situations.

Operational Efficiency and Compliance:

Ensure compliance with company policies, procedures, and operational standards.

Oversee store opening and closing procedures, cash handling, and security protocols to maintain a safe and secure environment.

Requirements

Proven experience in retail management, preferably in the fashion industry.

Strong leadership skills and the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

Demonstrated sales and customer service experience.

Knowledge of retail operations, including inventory management and merchandising.

Ability to work a flexible schedule, including evenings, weekends, and holidays.

Bachelor’s degree in Business Administration or a related field.